Disclaimer

This website is for informational purposes only and does not provide medical advice.
SOLV offers mind-body education and coaching, not medical diagnosis or treatment.
For medical concerns, always consult a licensed healthcare professional.

Privacy policy

This Privacy Policy applies to the website and services of SOLV by Alex McQueen, a sole proprietorship based in Amsterdam, The Netherlands.

I respect your privacy and ensure that any personal information you provide is treated confidentially and with care.

What information do we collect?
We collect information from you when you visit our website, fill out a form, subscribe to our email list, purchase a product or service, or register for an online program. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, billing details, or other relevant information. You may, however, visit our website anonymously. All data collection and account management is handled through Kajabi.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

- To personalize your experience: Your information helps us better respond to your individual needs.

- To improve our website and services: We continually strive to improve our offerings based on user behavior and feedback.

- To improve customer service: Your information helps us respond more effectively to support requests.

- To process transactions: Including the purchase of coaching sessions, meditations, and online programs.

- To deliver products and services: Including access to online programs, content, and account functionality.

- To send periodic emails: The email address you provide may be used to send you information and updates related to your purchases, as well as newsletters or relevant marketing content. You may unsubscribe at any time.

- How do we protect your information?: We implement a variety of security measures to maintain the safety of your personal information when you place an order, access your account, or submit personal data.

- All sensitive information is transmitted via Secure Socket Layer (SSL) technology and processed through secure systems. Access to personal data is restricted to authorized individuals who are required to keep the information confidential.

Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web.

Sharing Personal Data with Third Parties
I do not sell your personal data to third parties. For the delivery of my services, I use external service providers, including Kajabi, which process personal data on my behalf. Data processing agreements are in place to ensure your privacy is protected. Personal data is only shared when necessary to perform the agreement or to comply with a legal obligation.

Changes to This Privacy Policy
I reserve the right to amend this Privacy Policy at any time. The most current version will always be available on this website.